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IlikeLiveaboard

Terms & Conditions

DIVE AWAY (Ilike Liveaboard Indonesia)
General Terms & Conditions

1. Services & Rates

Our prices include: 

  •  Airport pick-up/drop-off at city of embarkation/disembarkation 
  •  Accommodation in twin bed or double bed suite on board, all with en-suite bathroom with hot & cold water and individually controllable air conditioning.
  •  All dives conducted as part of the regular cruise program 
  •  All food & drinks served during the cruise, except espresso, soft drinks & alcoholic drinks
  •  Filled dive tanks (your choice of DIN or INT connection), weight belt and weights 
  •  Any land excursions and visits to beaches as part of the regular cruise program 

 

Our prices do not include: 

  •  Transportation to/from city of embarkation/disembarkation, visa fees, airport taxes, excess baggage charges 
  •  Accommodation, food & drinks ashore before/after embarkation/disembarkation 
  •  Trip fees, including National Park entrance fees, Harbour taxes, conservation and diving fees 
  •  soft & alcoholic drinks 
  •  Dive courses, trainings and certifications (not available, except Nitrox course is available subject to availability and specific request minimum 2 weeks before departure of the trip)
  •  Nitrox fills 
  •  Dive gear other than tanks, weight belt and weights (dive gear is available on board for rental; please contact   us should you wish to rent any) 
  •  Any souvenirs you might want to purchase on board 
  •  Laundry services (available throughout the cruise) 
  •  Satellite phone calls (available throughout the cruise) 
  •  Travel, dive, medical, etc. insurance 
  •  Tips & gratuities for the crew (recommended 16€/day PP)

2. Booking Requests, Reservations and Payments

Booking requests can be made  

  •  Via a travel agent 
  •  By email to sales@ilike-liveaboard.com 
  • Online www.ilike-liveaboard.com

A deposit of 30% of the cruise rate per person is required before the expiry date of the option. Upon receipt of the deposit within the stated period, we will confirm your reservation. If the deposit is not received within the stated period, we reserve the right to offer the beds requested to other guests.  

The balance of 70% of the cruise rate per person needs to be paid no later than 90 days prior to the departure date. Should full payment not be received by this time, we reserve the right to cancel the reservation.  

For last minute bookings, where the time between the booking and departure date is less than 90 days, payment in full must be made to obtain a confirmed reservation. 

Payments can be done online with credit card, or should be wired by bank transfer to our EURO bank account (all bank charges should be paid by the client):  

resident country of payee: Belgium 

name of payee: Dive Away 

account of payee: 0017 0992 1858 (Iban: BE95 0017 0992 1858) 

address of payee: Kouterbaan 15 b, 1745 Opwijk 

SWIFT/BIC code of receiving bank: GEBABEBB 

payee bank full name: BNP Paribas Fortis 

Payments for the use of Nitrox and/or the rental of dive gear, other consumptions, purchases of goods and services, National Park fees etc are due in EURO/USD cash while on board.  For payments due in one currency but settled in another, we will determine the applicable exchange rate based on local banking practices. 

3. Guest information

Minimum required diving experience for any participant to a liveaboard on board of Ilike: 75 logged dives and Advanced certification (AOW or similar).

With booking confirmation, clients will receive a link to an online “guest form”. This form should be filled out by the client, latest 2 weeks before departure of the trip. Failure to provide necessary details in time may result in denied boarding and loss of all paid amounts. Required info includes (but is not limited to):

  • Passport copy
  • Contact number while in Indonesia (pref Whatsapp), in case we need to contact client
  • Covid vaccination certificate
  • Dive certification + nr of logged dives
  • Rental equipment, if needed
  • Nitrox?
  • Dietary requirements
  • Medical info
  • Emergency contact details at home
  • Flight details, or if clients have arrived earlier pls advise accommodation where they will be staying.

Guest agrees that this information is saved by Dive Away in the reservation system, and is forwarded to local authorities to obtain needed permissions for the liveaboard.

Important: If a client has a valid Raja Ampat tag, he does not have to pay the Raja Ampat NP fees if the tag is sent to us minimum 2 weeks before departure of the trip.

4. Group policy / Repeaters

Group policy:

  • Pay 7 + 1 Free of charge in lowest cabin type
  • Pay 14 + 2 Free of charge in superior cabin

Repeaters receive free Nitrox.

5. Cancellations by Guests

Cancellations must be made by email to sales@ilike-liveaboard.com. The date of cancellation is the date upon which we receive the email.  

If a reservation is cancelled, we will have to charge a cancellation fee as set out below:  

  •  Until 90 days (not included) or more prior to the departure date: 30% of the cruise rate per person 
  •  90 – 8 days prior to the departure date: 80% of the cruise rate per person 
  •  7 – 0 days prior to the departure date: 100% of the cruise rate per person 

· The cancellation fee will be deducted from the payment received. The remaining amount will be returned or, if applicable, extra payment to cover cancelation cost.

6. Private / Full Boat Charter

Any of our scheduled cruises can be booked as a private / full boat charter, with a maximum of 16 passengers. On a full charter, it is possible, within certain limits, to adjust the cruise itinerary, number and locations of dives, and land excursions. Such adjustments require prior notification to us at the time of booking, and are subject to our approval. What must not be changed, however, are date and port of embarkation/disembarkation, and the number of nights on board.  

A private charter with us can also be arranged outside our scheduled cruises. In this case, you are required to provide us with the intended date and port of embarkation and disembarkation, and the intended cruise itinerary and program. Based on this information, we will provide you with the rate for your planned private charter, including the rate for the cruise and, where applicable, vessel mobilization and/or demobilization charges.

7. Changes and Cancellations by Dive Away Dive Cruises

Dive Away Dive Cruises – reserves the right to:  

  •  Change the itinerary and/or program during a trip, if deemed necessary. Where such change adversely affects the cruise, our customers will be refunded for the difference between the agreed cruise price and the services actually provided. 
  •  Cancel a reservation if a condition or actions on the customer’s part give justifiable cause to do so. In such instance, any payments already made will be fully refunded. Further claims against Dive Away Dive Cruises will not be entertained.
  •  Cancel or change the itinerary of a cruise for reasons or Force Majeure (e.g., natural disasters, epidemics, civil unrest, acts of war) or for other reasons that are unavoidable. In such instance, customers will be informed at the earliest possible time. Any paid deposits will be held as a deposit for any future booking, without limit in time. Further claims against Dive Away Dive Cruises will not be entertained, and Dive Away Dive Cruises  will not be liable for additional expenses incurred by customers.

8. Disclaimer

Dive Away Dive Cruises will not be responsible for weather conditions, road conditions, sea conditions, Government action, Force Majeure, or any other unavoidable factor affecting the cruise and/or the travel to/from the port of embarkation/disembarkation.  

Dive Away Dive Cruises  will assume no liability for:  

  •  Any damage or loss resulting from personal injuries, death or damage to property, arising out of the usage or operation of any vehicle or conveyance or accommodation employed in conducting the cruise. 
  •  Any damage or loss resulting from failure, delay, any other irregularity, any acts or omissions occurring prior to, during, or after a cruise, under which the means of transportation or other services provided are offered for and on behalf of Dive Away Dive Cruises. 
  •  Any damage or loss resulting from any personal injuries, death or damage to property, arising out of any act of war, civil unrest or military action occurring in a country of origin, passage or destination. 
  •  Any costs for evacuation or repatriation arising out of a medical condition during the cruise, either on board or ashore.
  • Customers’ personal belongings lost or damaged during the cruise and/or during the travel to/from the port of embarkation/disembarkation.

9. Insurance

While we will make every effort to make your cruise with us a safe as possible, we highly recommend the purchase of personal insurance coverage, including: 

  •  Medical insurance: check whether your existing policy will cover you during the cruise, and, if not, purchase additional insurance 
  •  Divers’ insurance (compulsory!)
  •  Travel, cancellation, and baggage insurance

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